To better meet the needs of employers for expatriates, TalentCorp and its subsidiary MYXpats have introduced a comprehensive online data platform and service-oriented management system. This system aims to efficiently process expatriate – related applications, such as the Employment Pass (EP), the Professional Visit Pass (PVP) and their related passes, within a five – working – day period, in line with their client service commitment.

They are pleased to announce the following new features and services for EP and PVP applications:

• • • a.

    Xpats Gateway: Officially launched on 15 June 2023, this single – window platform integrates the processes for obtaining supporting letters from approved agencies and regulatory bodies.  This initiative, which brings 26 Approving and Regulatory Agencies under one system, enhances Malaysia’s business – friendly environment and supports its economic and investment objectives.

• • • b.

    Reduced processing time: In collaboration with the Ministry of Home Affairs and the Immigration Department of Malaysia, they have reduced the application processing time from five (5) working days to three (3) working days for Tier 1, Tier 2, and Critical Sector companies, ensuring quicker decisions for expatriate applications.

• • • c.

    Online Sub – Product Services: The ESD Online system now offers services such as Transfer of Endorsement / Take – Up Balance, Amendment of Approved Application, Shorten of Pass, Cancellation of Application, Permission to Study, and Permission to Work at a Second Location.  These services eliminate the need for manual submissions, simplifying the application process and enhancing the customer experience in expatriate management.

• • • d.

    Expansion of the Expatriate Satellite Centre (ESC): The launch of ESC at Kuala Lumpur International Airport Terminal 2 (KLIA T2) on 23 July 2024, which operates 24 / 7 marks a significant milestone for the Immigration Department of Malaysia and TalentCorp.  With expatriate pass endorsements now available at both KLIA Terminals 1 and 2, they have further improved the nation’s appeal and management efficiency for meeting the immediate needs of expatriates, ultimately providing cost savings for employers.

As part of our continuous efforts to enhance their facilities and provide improved end – to – end services, please be advised that the following revised service fees will be implemented:

Source: ESD

The revised fee structure benchmarked both internally and internationally, remains competitive and will take effect on 01 September 2024. Please note that all payments for the above should be made payable to: Malaysia Expatriate Services Centre Sdn. Bhd.

For enquiries, please contact ESD at +603 – 7839 7171 or e – mail .

• ESD